7-day fish health guarantee
7day guarantee
Confidence in every fish we send
Healthy fish. Support when you need it.
Our seven-day fish health guarantee reflects the care we put into preparing your fish for their new home. We want them to thrive for years to come.
If you are concerned about your fish during the first seven days after arrival, contact our team promptly with your order number, clear photos or video, and your water-test readings. We will review the concern with you and explain the next steps.
★★★★★ Selected Google review excerpt
“Lovely clean tanks with beautiful healthy fish.”
★★★★★ Selected Google review excerpt
“Fantastic looking fish. Amazing service from start to finish with constant updates”
★★★★★ Selected Google review excerpt
“There’s no overbearing and pressured advice, just the knowledge of really keen, helpful people who love the hobby.”