Looking for delivery prices, coverage or the terms for your order? Our current shipping policy is kept in one place below.
Read the full shipping policy →
Receiving live fish
See how we prepare and pack your fish, what to expect from delivery, and how to get ready for their arrival.
How live-fish delivery works →
Getting ready for your fish →
A question about your order?
Contact the WakeyKoi team with your order number and delivery postcode. Use the delivery date confirmed for your order.